Frequently Asked Questions

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The best way to book an appointment directly is by using our online booking form found here: https://vetsnorth.com.au/book-an-appointment

Our booking form gives you access to view our sonographer's live availability and select a day / time that suits your clinic and your patient best.  Please make sure you specify in your booking if you have any time constraints (dental, owner availability, etc.) so we can do our best to accommodate during scheduling. Attach recent lab results, radiographs if relevant and a summary of your concerns for this patient.  Providing a summary really helps us nail any medical recommendations in the context of any specific patient or client factors that might affect the desired level of care.  

If you do not see an available time slot on your preferred date, please contact us at  histories@vetsnorth.com.au and we can have a look at what is available.

Please note - all bookings must be submitted directly by vet clinics only.  If you are a pet owner, please contact your local clinic for assistance.

After booking an appointment on our online booking form, you will receive a confirmation email within the next 20 minutes.  If you do not receive this email by then end of the day, please let us know.

24 hours before appointment, we will send an email advising of the ETA window.  Times may vary due to delays at other clinics or traffic.

On the day of appointment, we will phone you when we are 30 minutes away to confirm the timing and can advise any variations to protocols at this time. 

We also provide telemed case reviews/advice for medical and dermatological conditions.  You can submit a request here: https://vetsnorth.com.au/request-case-review

Attach recent lab results, radiographs if relevant and a summary of your concerns for this patient. Providing a summary really helps us nail any medical recommendations in the context of any specific patient or client factors that might affect the desired level of care.  

We're here when you need us most! Our team is passionate about providing emergency veterinary scans to support you and your patients. 

Same day online bookings are open until 10am or until fully booked.  Where possible, please try booking directly through our online booking form. If there are no appointments available, call or text us (0458 016 252) to speak to a Team member.

If you need to reschedule an appointment, email us at histories@vetsnorth.com.au and our team will assist. 

If you need to cancel an appointment, email us at histories@vetsnorth.com.au and our team will assist.  There is no fee for cancellations.

If you need a copy of our current price lists, please email us at hello@vetsnorth.com.au.

We ask that all patients are admitted at least 1 hour before the procedure is scheduled to allow them to settle and have their catheter placed.  

• Some patients will require sedation, especially if they are tachycardia.
• Start with butrophanol 0.2-0.3mg/kg IV.
• We can give small doses of alfaxalone to effect if needed.

We ask that all patients are admitted at least 1 hour before the procedure is scheduled to allow them to settle and have their catheter placed. 

• Please clip the abdomen before our arrival.
• Most patients require at least some sedation for us to get great ultrasound images.
• Butorphanol 0.2 - 0.5mg/kg IV (+/- 2 - 10ug/kg medetomidine (IM or IV - higher doses for IM use) if no contraindications).

We're here to assist with any follow-up questions you may have. Please reply to the post-appointment report email or reach out directly at histories@vetsnorth.com.au with your results and any queries.

If a detailed review of extensive patient histories is required, additional fees may apply.

Interested in gaining more experience with the Vet's North team?  Please complete this form.